The integration is incredibly easy - just add a single line with your code snippet to your website and start chatting with your customers.OCC has been providing live chat support to over 18,000 websites since 2005.
When a customer asks a question, your agent can begin typing keywords to pull up relevant responses.
In just a few keystrokes, they can find answer they’re looking for and reply to the customer – without having to type out the full response.
The tool is completely free for unlimited seats/agents.
The company generates revenue from selling its services.
In plain English that means Bitrix24 support all popular channels used for communications between customers and businesses.
Register now or check out our videos and CRM manual for a quick start.
Your goal is simple: get in touch with them before they bail and cease being “customers” altogether. Upgrading to the first paid tier is per team per month, and offers four seats and unlimited chat history, among other features. Drift is a messaging app focused on helping companies grow.
If two seats, support, ease of use, and a longer chat history are more valuable to your business than reporting and integrations, Crisp is a great choice. Geared toward marketing and customer success teams instead of support, Drift was created by two former Hub Spot product leaders to, according to its website, “help businesses have one to one conversations at scale.” From the profile, prospects can create a Google Calendar invite for a meeting with just one click. The majority of Drift’s touted features—including third-party prospect data, Word Press, Hub Spot, Zapier, and Segment integrations, and automatic routing—are only available with paid plans.
Behind the scenes, our award-winning language processor learns to match questions with the relevant keywords you have provided.
Whenever you want to make adjustments, you can remove unwanted content with one click.
Plus, you can use it for any CMS - Wordpress, Joomla, Drupal, etc.