That's a record low percentage, according to recent statistics.Stefanie O’Connell, who graduated from New York University with a degree in drama and big debt, understands the problem.Regardless of whether you’re using your credit card to buy a laptop or laundry soap, you have rights and responsibilities under the law.
If you don’t ask for a refund and you don’t make any other purchases for more than six months, the issuer must make a good faith effort to send you a refund. Card issuers must follow rules for correcting billing errors promptly.
They must send you a statement outlining these rules when you open an account, and then, at least once a year while your account is open.
No matter what method you use, check your billing statement to be sure you have the right due date and location for each account.
Automatic debiting to your bank account can be a convenient way to pay bills, but there are factors to consider.
If you pay your bill online, set up a reminder a week or so before the bill is due to be sure you pay on time and to the proper electronic address.
Set up a return electronic notice showing the company received your online payment.
Not available for residents of Nova Scotia, Quebec, Nunavut or Yukon.
Please visit your local participating credit union branch for full details.
If you have a credit balance on your account, you can keep it or write your issuer for a refund if the amount is more than one dollar.